Responsibilities
- Greet and acknowledge every Guest with a friendly smile
- Guide Guests through drink selections demonstrating thorough knowledge of all products and suggest items that might appeal to them
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas in accordance with recipes
- Deliver drinks and food in a timely manner while providing friendly and attentive service
- Respond promptly to Guest requests in a polite and professional fashion
- Process payments including credit card and cash transactions using the POS system
- Balance cash register at the start and close of each shift
- Arrange pastries, products, equipment and any self-service areas into attractive and functional displays to company pars
- Ensure cleanliness of display cases, equipment, floors and countertops at all times
- Monitor inventory and restock regularly to remain prepared for high volume periods
- Comply with established safety and sanitation standards
- Adhere to company policies and standard procedures